Sunday, June 29, 2008

Top Reasons For Using Vonage Broadband Services

By Ray Lam

When it comes to phone service I've tried everything. We need phones and communication. It's a daily necessity. However it goes without saying that most of these alternative phone systems just don't work all that well. There was a service called Dial Pad that I got all excited over. Sadly, the service was not all that great.

Vonage is now a major player in the VoIP Solution marketplace with over a million subscribers worldwide. Their customer service provides you with an easy to set-up and easy to use system right out of the box when you call to subscribe for a connection. Vonage will send you a ATA (Analog telephone adapter) that plugs into your telephone line and your cable modem or DSL.

Now there are many advantages that come with Vonage internet phone service that you may not know about. For one you are able to choose an area code from any market despite the location you live at. So in essence you could have your phone hooked up in Japan and use a New York phone number. It would work!

The Vonage Website lists the charges applicable to each city on its network. Perhaps the best part of Vonage is that you can carry your US telephone number to any part of the world with broadband connectivity, and call the US at local call rates. For any reason, if you are dissatisfied with Vonage services, you can opt for the 14-day (or 30-day for some packages) money-back offer. However, Vonage is not all positives. Its founding premise is a bit wobbly; your connection is afloat only as long as your broadband connection is. Any Internet outage and Vonage will cease to function. Call quality is also dependent on the speed of your broadband. Then there is the question of availability of a local number for your city; Vonage may not have your city listed, so you should confirm this with Vonage customer support before deciding on the service. Vonage is facing stern competition from AT&T and Verizon, and users have preferred the call quality of AT&T to that of Vonage. Vonage is also not the cheapest VoIP service around in the marketplace.

Vonage has spent enormous amounts of their advertising budget dollars towards branding their VoIP Solution system. Vonage who is viewed as the leader of marketing still clings to its "Woo Hoo" song to grab the attention of millions of prospective service users. Vonage offers two basic plans to choose from, with their unlimited local and long distance service starting less than $25 a month for the end user.

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